On The Call: OCR Complaints & Records Requests

by Jeremy Neff & Erin Wessendorf-Wortman

Receiving an OCR records request can be as scary as watching the latest horror movie and may make you want to “Scream”.  Jeremy and Erin help take the panic out of the request with some practical tips to get through the response process. They discuss two cases that highlight the importance of substantive 504 plans and documentation, and working with your legal counsel to narrow the focus of the requests.  

You can also listen here or on Spotify, Amazon and Google Podcasts. Look for new episodes on the second and fourth Tuesdays of the month.